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FAQ

ABOUT US:

With background in pharmacy and currently operating multiple independent pharmacies in northern California, it was only natural for us to take our expertise combined with the state of the art technology in our San Francisco store to bring our services to an e-commerce platform. 


What other products do you offer?

We are committed to optimizing the health benefits of our vitamin, mineral and botanical combinations. Our team of pharmacists are constantly looking for ways to improve the products we offer by keeping the needs of our clients at the forefront of our priorities.  With that being said, we take the time to carefully design the curation of our supplements, so feel free to let us know if there is a supplement you would like to see in the future. 

Also keep an eye out for new products releases.  Join our mailing list or follow us on Facebook and Instagram!



What does the QA sticker on my sachet mean? 

We take quality control seriously. In order to ensure that all of the vitamins you receive are prepared correctly,  we have implemented an additional step to make sure the products you receive have been inspected for quality and correctness. 


Where are we located?

Our products are thoughtfully prepared out of our San Francisco location.  



Why choose TIN Vitamin?

At TIN Vitamin we have a team of drug experts to carefully and thoughtfully design our TIN Vitamin TIN MIX curations.  We created TIN MIX with the needs of our customers in mind and our commitment to helping you achieve better health. 



Can I take multiple packs all at the same time if I miss a dose? 

We do not advise that you take multiple packs at once. We have packaged specific pills in properly labeled sachets to prevent you from taking too much at one time, or the incorrect time for optimal functionality.



How do I know the status of my order?

You should have received an email from TIN Vitamin with tracking information for your order.  Please check your junk folder for this email and if for any reason it is not there, you can call or email our customer service line at support@TINVitamin.com or call us at (833) 846-8482. 

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